Loyalty Program
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Exclusivity: Only members earn points.
Purpose: Give back to our community!
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1 point for every $1 spent on memberships.
1 point for every $1 spent in the store.
5 points for every check-in.
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75 points for a single rental.
150 points for a package rental.
150 points for a day pass (equivalent to approximately 13 check-ins; 12 for regular Longmont adult memberships, more for other membership types except family memberships).
100 points for a $10 or less Clinic or Workshop.
1,500 points for a 5 Punch Pass.
Frequently Asked Questions (FAQs)
Earning Points
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Members earn 1 point for every $1 spent on memberships and in-store purchases, and 5 points for every check-in.
Redeeming Points
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Points must be redeemed in person at the front desk.
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See the "Points Spending" list above.
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Redemption is done in Approach via the front desk staff.
Managing Points in Approach
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Points can be seen in each member’s account in Approach.
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Points can be manually updated in Approach via the front desk staff.
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Front desk staff can use points to purchase select items through the member's account profile.
Product/Service Eligibility
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Items need to be manually added and assigned a points value to be eligible for redemption.
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Only the items listed in the "Points Spending" section are currently eligible for redemption.
Membership Perks and Points
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Yes, members will still receive one free guest pass per month and can earn additional guest passes through points.
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Yes, but the member must be present when the redeemed item is given to someone else.
Account Status and Points
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Yes, members accrue 8 points per month while frozen. Points cannot be used while the account is frozen.
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Points do not go away, but they cannot be used.
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The cardholder keeps the points earned by dollar amount, but the other members keep check-in points.
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The cardholder keeps the points earned by dollar amount, but the other member keeps check-in points. Points can be transferred if both members are present.
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No.
Points Expiration
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Points do not expire as long as the person is a member.
Points Accrual on Family/Partner Accounts
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The cardholder keeps the points earned by dollar amount, but the other members keep check-in points.
Points Timing
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Points accrue instantly but cannot be used for 1 day.
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Yes, points are instantly deducted.
Points Transfer
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Yes, points can be transferred. This will not be advertised.
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Yes, points can be transferred.
Family Check-in Points
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The cardholder keeps the points earned by dollar amount, but the other members keep check-in points.
Points Redemption Frequency
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Can you earn points and redeem the same benefit more than once per month?
Redemption Values
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No, points are the same for all day passes and punch passes.
Membership Cancellation
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Yes, they could, but we will not promote this.
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Points won’t expire, but they cannot be used by non-members. They are an incentive to come back.
Points Usage Authorization
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Call or text authorization is acceptable.
Paused Accounts
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No.